We Assume the Liability.
In Calgary, many companies clear snow.
Very few assume the full operational risk that comes with it.
At LECM, when we manage your snow and ice program, we provide contract options that allow you to transfer winter slip and fall liability directly to us. If a claim arises due to snow or ice conditions under our scope, it is on us to defend it, not you.
We support that commitment with:
- $5 million in Slip and Fall Liability Coverage ($10M optional coverage where extra liability is required)
- In-house legal counsel
- Documented Standard Operating Procedures on every visit
- Proactive hazard checks and storm monitoring systems
Because snow removal is not the product, risk protection is.
The Real Risk Is Not Snow. It Is Slip and Fall Claims.
When someone slips on your property, the question is not simply whether snow was pushed aside. The questions become:
- Was the site monitored properly?
- Was service triggered at the correct depth?
- Was de-icing applied appropriately?
- Was everything documented?
- Can it be defended months later in court?
If a contractor fails to meet the obligations of their contract, the exposure often flows back to the property manager or owner. Effective snow removal is not just a maintenance service. It is a liability management service.
Assuming Liability Requires More Than Insurance
Carrying insurance is easy, but operating in a way that allows insurance to protect you is different.
Our winter program is built around:
- Clearly defined trigger depths
- Storm management plans
- Real-time weather monitoring
- Timestamped service logs
- Route tracking
- Site inspection documentation
- Internal quality oversight
We expect claims. In this industry, they are inevitable. What matters is defensibility.
Despite multiple claims filed each year, it has been many years since a claim against LECM has been successful. That outcome is not luck. It is documentation, quality process, and disciplined execution. In fact, because of our processes and effectiveness, Hub International (Calgary) uses LECM’s processes as a benchmark for evaluating risk when insuring snow removal companies.
Why This Matters to Property Managers
You should not have to wonder whether your vendor showed up. Nor should you have to chase documentation after an incident.
What true risk transfer looks like:
- Exposure is reduced
- Documentation is immediate
- Insurance responds appropriately
- Reputation is protected
Questions Every Property Manager Should Ask Their Snow Vendor
If liability matters to you, ask:
- What is your trigger depth policy?
- How is service documented?
- What is your response time during overnight storms?
- How is completion verified?
- What is your liability coverage limit?
- Can you provide storm documentation samples?
If these answers are unclear, you may be purchasing plowing instead of protection.
Winter Is About Defensibility
Snow removal is visible, but liability protection is not.
When something goes wrong, documentation and operational discipline are what protect you.
If you would like to understand how your current winter program structures liability, LECM would be happy to walk you through our approach.
Because in Calgary, while winter is predictable and claims are inevitable, protection should be guaranteed.
